Question 1

Is there a free trial?

Accepted Answer

Yes! Every new wholesaler gets a 14-day free trial with full access to all platform features. No credit card required to start.

Question 2

How do tier resets work?

Accepted Answer

Tiers are evaluated monthly based on your rolling 30-day deal volume. If your volume drops below the threshold for two consecutive months, you'll move down one tier. You'll always receive advance notice before any tier change.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, Amex, Discover) through our secure Stripe integration. ACH bank transfers are available for annual plans.

Question 4

Can I cancel my subscription anytime?

Accepted Answer

Absolutely. You can cancel your subscription at any time from your account settings. You'll retain access until the end of your current billing period with no additional charges.

Question 5

How many VINs can I submit per month?

Accepted Answer

There's no hard limit on VIN submissions. Your tier determines priority placement and commission rates, but all wholesalers can submit unlimited VINs regardless of tier level.

Question 6

When do I get paid after a deal closes?

Accepted Answer

Payouts are processed within 3-5 business days after a deal is marked as completed and all paperwork is verified. Gold and Platinum tier members receive expedited 1-2 day payouts.

Question 7

Can I manage multiple dealerships?

Accepted Answer

Yes! Our platform supports multi-location management. You can switch between dealerships from your dashboard and track inventory, deals, and performance separately or combined.